Suchergebnisse

Active listening (AL) is a communication technique frequently used in counselling. This study explored the feasibility of implementing a ward based AL intervention for patients by chaplaincy volunteers in the UK National Health Service. Seven focus groups (n=47) included healthcare researchers, lecturers, nurses, patients, AL tutors, active listeners volunteers and chaplaincy volunteers. Acceptability and perceived effectiveness of a patient/volunteer listener intervention were explored. Analysis followed the framework approach. Four themes emerged: (a) Listening as a wellbeing generator; (b) Benefits of AL delivered by volunteers; (c) Spirituality and public perceptions of hospital chaplaincy; (d) Challenges of structured communication techniques in acute care. Participants reported positive attitudes towards the introduction of AL provided by volunteers in acute wards. They shared a common belief that when people are listened to, wellbeing improves through control, choice and empowerment. Patients' acceptability of the intervention increased if it was delivered by volunteers.

Systematic mapping of literature creates searchable datasets and conceptual maps of available evidence and helps to identify gaps in the evidence base. It provides a rigorous and transparent method to develop comprehensive data sets of the complex literature. In this paper we share our experiences of developing a systematic map to locate and describe the available literature to inform further the empirical stage of a research project which explored the experiences and meaning of pain with older people across these five different faith groups, namely: Christianity, Judaism, Islam, Hinduism and Sikhism. The six stages of the development of the map are described and the complexity involved in developing the map in this area where intersectionality is a major issue. This refers to the overlap between ethnicity, faith and culture as well as other key variables such as gender and socio-economic status.